Privacy Policy

Privacy Policy for URBNEST

We may collect personal information such as your name, email, billing and shipping address, and payment details (processed securely via Wix Payments or integrated providers). We also collect non-personal data like device type, browser, IP address, and how you use our site.

We use this information to process orders, provide customer support, improve our website and products, analyse usage through Wix tools, and send updates or marketing communications where you have opted in.

We do not sell your data. Your information may be shared with Wix.com Ltd. (hosting and infrastructure), payment providers, delivery partners, and analytics services connected through Wix, all of whom are required to handle your data securely.

Our site uses cookies and similar technologies provided by Wix to improve your experience and understand site usage. You can control cookies through your browser settings, and where applicable, through a cookie consent banner.

Our website is hosted on Wix, which provides secure infrastructure including data storage and protection measures. We also take reasonable steps to protect your data from unauthorised access or misuse.

Under UK GDPR, you have the right to access, correct, or delete your personal data, withdraw consent for marketing, and lodge a complaint with the Information Commissioner’s Office (ICO). To exercise your rights, contact us at: [Insert Contact Email].

We retain your information only as long as necessary for legal, operational, and business purposes. Our website may include links to third-party sites, which we are not responsible for.

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

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If you have any questions, contact us at: ernest@fineshadeservicesltd.com